Reinhardt Transport Group (RTG) is committed to protecting personal information and handling it responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website or engage with our services.
Our approach aligns with the requirements of the Protection of Personal Information Act (POPIA), the April 2025 POPIA Regulations amendments, and all applicable South African legislation.
For statutory disclosures, PAIA forms, and related documentation, please refer to our Legal Compliance page at reinhardt.co.za/legal-compliance.
We may collect personal information when you:
This information may include:
We only collect information that is relevant to the purpose for which it is required. Where information is required to provide a service or fulfil a contractual obligation, this will be indicated at the point of collection. Where information is optional, you will not be disadvantaged for choosing not to provide it.
We use Google Analytics and Google Ads to improve our website experience and deliver relevant advertising. By using this site, you acknowledge our use of these tools for performance and advertising purposes.
We use your information to:
We do not sell personal information under any circumstances or use it for unrelated marketing purposes.
By engaging with our website or submitting your information, you acknowledge and consent to the processing of your personal information as outlined in this policy, where consent is the applicable lawful basis.
RTG processes personal information on the following lawful bases, in accordance with POPIA:
Where we rely on consent as the lawful basis, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact our Information Officer using the details provided in this policy.
RTG processes personal information in accordance with POPIA, ensuring that data is:
Data protection is treated as a core operational responsibility within RTG.
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. Access is limited to authorised personnel who require it to perform their duties.
Our approach to data protection reflects the same operational discipline applied across our business, with structured systems and accountability at every level.
In the event of a security compromise involving personal information, RTG will act in accordance with POPIA’s breach notification requirements. This includes:
We maintain internal protocols to manage and respond to data security incidents in a structured and timely manner.
Information may be shared with trusted third-party service providers where necessary to support our operations. These may include analytics platforms, hosting providers, and communication tools. All third parties are required to handle information securely, in accordance with applicable data protection standards, and are bound by appropriate contractual obligations.
We do not share personal information with third parties for their own marketing purposes.
Where personal information is processed or stored outside of South Africa, we ensure that appropriate safeguards are in place. This includes ensuring that recipient countries or organisations provide a comparable level of data protection, or that binding agreements are in place to protect your information in accordance with POPIA requirements.
Our website uses cookies and analytics tools to understand how visitors interact with our content and to improve performance and usability. Cookies may collect data such as pages visited, time spent on the site, and general usage patterns.
Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. A cookie consent notice is displayed on your first visit to our website, and your preferences can be updated at any time.
You can also adjust your browser settings to manage or disable cookies at any time. Please note that disabling certain cookies may affect the functionality of our website.
When you apply for employment, we collect and process information relevant to your application, including qualifications, experience, and supporting documentation.
This information is used solely for recruitment and assessment purposes and is retained in accordance with our data retention practices. Unsuccessful applications are retained for a reasonable period in case a suitable future opportunity arises, unless you request earlier deletion.
In line with POPIA, you have the following rights in relation to your personal information:
To exercise any of these rights, please contact our Information Officer using the details provided below. We will respond within a reasonable timeframe and in accordance with applicable legislation. Please note that identity verification may be required before a request can be processed.
Requests for access to records held by RTG are governed by the Promotion of Access to Information Act (PAIA).
The relevant forms, including our PAIA Manual, Form 2 (Request for Access to Records), and supporting documentation, are available on our Legal Compliance page at reinhardt.co.za/legal-compliance.
RTG has appointed an Information Officer and Deputy Information Officers responsible for ensuring compliance with POPIA, handling data-related enquiries, and managing access requests.
INFORMATION OFFICER
Name: Floris du Toit
Telephone: 011 363 9300
Email: Available via reinhardt.co.za/contact-us
DEPUTY INFORMATION OFFICER
Name: Elma Smit
Telephone: 011 363 9300
Email: Available via reinhardt.co.za/contact-us
DEPUTY INFORMATION OFFICER
Name: Esme Bronkhorst
Telephone: 011 363 9300
Email: Available via reinhardt.co.za/contact-us
Email addresses are available via our website to protect against automated misuse.
If you believe your personal information has been handled incorrectly, we encourage you to contact us directly in the first instance so that we can resolve the matter promptly.
If you are not satisfied with our response, you have the right to lodge a formal complaint with the Information Regulator of South Africa, the independent body responsible for enforcing POPIA:
INFORMATION REGULATOR OF SOUTH AFRICA
Complaints: Click to show email
General enquiries: Click to show email
Website: www.inforegulator.org.za
Physical address: Braampark Forum 3, 33 Hoofd Street, Braamfontein, Johannesburg
We retain personal information only for as long as necessary to fulfil its intended purpose, or to comply with legal, regulatory, or contractual requirements. Once information is no longer required, it is securely deleted or anonymised in accordance with our internal data management practices.
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or regulatory guidance. The latest version, including its effective date, will always be available on our website.
Where changes are material, we will take reasonable steps to inform affected individuals.
For questions regarding this Privacy Policy or how your personal information is handled, please contact our Information Officer directly using the details provided above, or visit reinhardt.co.za/contact-us.
Last Updated: 28/04/2026
